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Front Desk Agent - Home2

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Posted : Wednesday, June 12, 2024 09:26 PM

Come join the team at Home2 Suites who have received praise and heartfelt gratitude from our guests.
We are hiring for Front Desk staff that believe – “In the hospitality industry, service is in our hearts: willing to go above and beyond for each guest”.
Was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2023.
We offer a referral bonus program for all levels.
Benefits: · MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard.
· Paid Holiday for Full Time/Part Time – Upon hire.
· Paid Time Off for Full Time/Part Time – 6 Months of Service.
· Nationwide Employee Stay Discounts for Hotel Brand.
Qualifications: · Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
· Ability to understand and follow directions.
· Excellent customer service skills.
· Hotel experience is preferred, not required.
Responsibilities: · Responsible for greeting customers immediately with a friendly and sincere welcome.
· Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.
· Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures.
· Creating guest reservation, completing guest registration, applying charges and payment to guest folios.
Visit company website: www.
dorahg.
com

• Phone : NA

• Location : Jackson, MI

• Post ID: 9097779013


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